

Yes good advice here. I find the simplest thing to say and the hardest thing to do at the time is to notice when I am taking things personally and then just stop that. Nothing the other person is saying is actually about me and all about them. Of course if something they are saying is fair or useful then I can use that later to see why it hurts and what that might be pointing to. Another great book is the four agreements.
Reminds me of President Biff in Back to the Future 2 ruling from his hot tub in the penthouse of his gaudy casino.